Refund Policy

1. Management fees

• Management fees cover work already performed that billing cycle (setup, posts, optimization, campaign management) and are non-refundable once that cycle has started.
• If you cancel mid-cycle, your service continues until the end of the period you've already paid for — no partial refund is issued, but no further charge is billed either.
• If we make a billing error (e.g., you're charged twice, or charged after a confirmed cancellation), we will refund the incorrect amount in full within 7 business days.

2. Ad spend

Ad spend is billed directly by Google, Meta, or the relevant ad platform — never by Selvanorth — and is therefore governed by that platform's own refund policy, not this one. Our management fee for overseeing that spend follows the terms above.

3. First 14 days

If you're not satisfied within the first 14 days of your first billing cycle on a new plan, contact us — we'll review what's been delivered and, at our discretion, may issue a partial or full refund of that cycle's management fee.

4. How to request a refund

Email reganahammad@gmail.com or use our contact form with your account details and the reason for your request. We aim to respond within 2 business days.

5. Questions

This policy works alongside our Terms & Conditions. If anything here is unclear, reach out before signing up — we're happy to explain.